Reference

Terms and Conditions That Protect Your Account

pajakbola sets out these Terms and Conditions so you know exactly what governs your account, your deposits via DANA, OVO, GoPay and QRIS, and every interaction you have…

Berlaku untuk semua akunDeposits: DANA, OVO, GoPay, QRISApplicable where local law permitsUpdated and versionedContact support for clarifications
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pajakbola Terms and Conditions That Protect Your Account
HUBUNGI KAMI

Reach Us About Any Terms Question

If any clause in these Terms and Conditions is unclear, our support team is available around the clock — 24 hours a day, 7 days a…

Live Chat Reach our support team via live chat directly from your account dashboard.
Email Support Send formal terms enquiries or written requests to our dedicated support email.
WhatsApp Connect via WhatsApp for faster, conversational clarification on specific clauses.
KEAMANAN & KEPERCAYAAN

How pajakbola Handles Your Account Under These Terms

Our Terms and Conditions are not just a formality — they define how we store your data, manage account security, and handle any request you make about your…

Data Storage

Your personal data is stored on encrypted servers. We retain account data only for as long as required by these…

Cookie Policy

We use session and preference cookies as described in the cookies clause of these terms.

Account Security

Two-step verification is available for all accounts under the security clause.

Data Retention Period

Under these terms, transaction records are retained for a minimum of five years to comply with applicable Indonesian financial record-keeping…

Designated Contact

Our Data and Compliance Officer handles all formal terms-related requests.

Requesting Changes

You may request correction or deletion of your personal data by contacting support in writing.

Frequently Asked Questions About These Terms

The questions below come from real account holders asking about specific clauses in these Terms and Conditions. If your question is not covered here, contact our support team via live chat or email — we log every query and use them to keep this section up to date.

These terms take effect the moment you complete account registration on pajakbola. By continuing to use any feature — including depositing via DANA, OVO, GoPay or QRIS — you confirm that you have read and accepted the current version of these terms.

We publish the updated version on this page with a revised date at the top. We aim to notify you via your registered email at least 7 days before material changes take effect. Continued use of the platform after that date constitutes acceptance of the updated terms.

Access to pajakbola and all features described in these terms depends on local law in your specific region of Indonesia. We recommend checking current regulations in your area before proceeding; our terms do not override any applicable local rule.

Submit a written data access request via our email support channel with your account ID included. Under the account-rights clause of these terms, we will respond and provide your data summary within 14 days of receiving your request.

Yes. All payment transactions, including those processed through DANA, OVO, GoPay and QRIS, fall under the payment clause in Section 4 of these Terms and Conditions. That clause details processing windows, dispute procedures and our obligations to you.

Contact our support team in writing before continuing to use the platform. If we cannot resolve the disagreement, the terms specify that disputes are handled in accordance with applicable Indonesian law. We document every formal objection we receive.

Transaction records are kept for a minimum of five years under applicable Indonesian financial regulation, as stated in the data-retention clause. Account profile data is held for as long as your account is active, then deleted or anonymised after the closure period defined in these terms.

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